PRIVACY TERMS
By providing us your personal or company information during
inquiry or purchase of our goods and/or service, you consent to Greenchem
Industries Pty Ltd ACN 616 846 818 (referred to in this document as “us” or
“we”) collecting, using, holding and disclosing personal and credit-related
personal information about you.
This privacy statement
outlines how we collect, use and disclose personal information as required
under Part IIIA of the Privacy Act 1988 (Cth)
(Privacy Act).
How we collect and hold personal information
We may collect and hold
personal information (including without limitation credit information and
credit eligibility information) (personal
information) about you from time to time and we may have already collected
personal information about you in the past.
The kinds of personal
information we collect and hold may include your name, address and other
contact details, the information you provide us by completing our credit
application form, which of our goods you have purchased, credit and debit card
details and information obtained when you use our website, including which of
our pages you have accessed.
We hold personal
information in paper and electronic form. We have in place steps to protect the information we hold from misuse,
interference and loss and from unauthorised access, modification or disclosure.
Purposes
for collecting personal information
The personal information we collect may be used
for the following purposes:
· to provide the best possible
service in supplying you with goods offered by us;
· to provide you with marketing
materials in relation to offers, specials, goods and services we have available
from time to time or our functions and activities via any medium including
mail, telephone and email;
· if we are providing you (or
an entity related to you) with credit, to assess your creditworthiness (or the
creditworthiness of the entity related to you which is receiving the credit);
· for our internal management
purposes, to manage our relationship with you (or any entity related to you)
and to manage the payment and recovery of any amounts payable to us; and
· for other purposes which are
reasonably necessary in connection with our ordinary functions and activities.
If we are not able to obtain your personal
information we may be unable to provide the credit and goods you require (or
that an entity related to you requires) or continue our relationship with you
(or any entity related to you).
Who we exchange your personal
information with
You consent to us exchanging your
personal information (including your credit information and credit eligibility
information) with the following types of entities:
· our contractors, consultants,
advisers, associates and related entities;
· any industry body, tribunal,
court or otherwise in connection with any complaint made by you against us;
· any government,
semi-government, statutory, public or other authorities, including without
limitation the Australian Refrigeration Council; and
· any person where we are
permitted or required by law to do so.
For the avoidance of
doubt, we will not collect from or provide your personal information to a
credit reporting body (as defined in the Privacy Act).
We are unlikely to disclose your personal
information to overseas recipients.
How to obtain access to your personal information
You may obtain access to
personal information which we hold about you by contacting us using the contact
details set out below. When
you request copies of your personal information held by us we will endeavour to
provide you with such personal information as soon as reasonably practicable.
We may require you to
verify your identity and specify what information you require. There may be occasions when access to
personal information we hold about you is denied. Such occasions would include where
release of the information would have an unreasonable impact on the privacy of
others.
Accuracy and completeness of personal information
While we will endeavour
to ensure that the personal information collected from you is up to date,
accurate and complete, we will assume that any personal information provided by
you is free from errors and omissions. You may request that we update or vary personal information that we hold
about you using the contact details you provided.
How to make a complaint about a breach of your privacy rights
If you are of the view
we have breached the Privacy Act, or any related privacy code in dealing with
your personal information, you may make a complaint by writing to us using the
contact details set out below and we will endeavour to provide you with
confirmation as to how we propose to deal with the complaint as soon as
reasonably practicable.
If you are not satisfied
with our response to your complaint, you may make a complaint to the Office of
the Australian Information Commissioner by visiting the following website and
following the relevant steps: http://www.oaic.gov.au/privacy/privacy-complaints.
Our
contact details
Please direct all complaints, requests and queries
in relation to your privacy to: Privacy Officer, Greenchem Industries Pty Ltd
of 22-24 Waldaree Street, Gepps Cross SA 5094, (e-mail address:
info@greenchemindustries.com.au).